Unlocking Potential Across Industries with AWS Cloud Services

Apr 15, 2024 | Amazon Connect, Articles, Elastic Engineering, Videos

Introduction In today’s fast-paced digital landscape, businesses across various industries seek not only to keep up but to lead. From startups in fintech to established names in real money gaming and healthcare sectors, the need for specialized, efficient, and innovative service solutions has never been more critical. Our experiences with these diverse verticals highlight the unique challenges and opportunities that different industries face, as well as the tailored approaches required to address them effectively.

Case Study: Financial Services Firm Achieves Major AWS Milestones One of the most exhilarating cases that underscore our impact involves a financial services organization that initially reached out for temporary assistance. Their goal was to enhance their AWS environment—a request that opened doors to broader and more strategic improvements.

Initial Engagement The financial services client was proficient with AWS but faced bottlenecks in specific areas which hampered their progress. Recognizing this, our elastic engineering team stepped in to provide immediate relief, focusing on those critical pain points that stymied their operations. This hands-on engagement not only facilitated the desired outcomes in short order but also set the stage for further discovery and advancement.

Beyond Immediate Solutions Post the initial engagement, our team’s ongoing discussions revealed additional opportunities. One significant achievement was identifying potential savings in AWS spending—ranging from 15% to 25%—through various programs previously unknown to the client. This discovery was not merely about cost reduction but also about optimizing their service utilization to derive maximum value from their AWS investment.

Advisory Role and Long-Term Benefits Our role transcended typical service provision. By adopting an advisory stance, we guided the client through strategic decisions that would enhance their operational efficiency and achieve specific business objectives, particularly in analytics. This approach not only addressed their immediate needs but also positioned them for sustainable success.

Holistic Customer Engagement Our philosophy is to view client challenges holistically, constantly seeking ways to enhance not only the specific solutions requested but also the overall customer experience. This mindset aligns with our goal to emulate AWS’s dedication to service improvement and customer satisfaction, making us a more integral part of our client’s long-term strategies.

Conclusion: A Partnership for the Future Engaging with various industries has taught us that the value of a service provider is not just in delivering requested outcomes, but in being a true partner that contributes to the client’s broader success. Our case studies across different sectors, including this standout experience with a financial services firm, demonstrate our commitment to not just meeting but exceeding expectations through innovative solutions and strategic foresight. Looking Forward As we continue to collaborate with diverse clients, from burgeoning startups to industry giants, our focus remains on driving impactful results and fostering relationships that help our clients navigate their unique landscapes successfully. Each engagement enriches our understanding and refines our approach, ensuring that we remain at the forefront of delivering excellence and innovation in a constantly evolving digital world.

Cost Optimization

Issue: Small AWS deployment with little management oversight and a lack of cloud skills internal to the organization moving from traditional infrastructure to SaaS and cloud based solutions.

 

What we did

  1. AWS Audit
  2. Cost Optimization Review
  3. Ongoing Monitoring

 

Result:

  • Eliminated unused storage volumes and the old application server no longer in use, the charges for AWS resulted in a savings of 51% per month.
  • We’ll continue to monitor AWS billing and finance to ensure maintenance of savings and identify other future changes.

Cost Optimization

Issue: Small AWS deployment with little management oversight and a lack of cloud skills internal to the organization moving from traditional infrastructure to SaaS and cloud based solutions.

 

What we did

  1. AWS Audit
  2. Cost Optimization Review
  3. Ongoing Monitoring

 

Result:

  • Eliminated unused storage volumes and the old application server no longer in use, the charges for AWS resulted in a savings of 51% per month.
  • We’ll continue to monitor AWS billing and finance to ensure maintenance of savings and identify other future changes.