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Elevate Your SMB Customer Experience with Amazon Connect

Elevate Your SMB Customer Experience with Amazon Connect

Navigating the complexities of digital transformation in customer service is paramount. Amazon Connect emerges as a game-changer, providing a scalable, AI-powered cloud platform that streamlines operations and enhances customer interactions. This article delves into how Amazon Connect addresses key SMB challenges, from unpredictable call volumes to the need for unified customer insights, showcasing its potential to revolutionize your customer service strategy. Partner with Aligned Technology Group to unlock Amazon Connect’s full capabilities, driving your SMB towards operational excellence and unparalleled customer satisfaction.

Optimizing Microsoft Workloads with EC2 on AWS

Optimizing Microsoft Workloads with EC2 on AWS

mazon Web Services (AWS) and Aligned Technology Group (ATG) present a powerful synergy for businesses aiming to optimize their Microsoft workloads. With ATG recently achieving service validation for Amazon EC2, they underscore their expertise in facilitating seamless migrations and modernizations on AWS. This partnership empowers organizations to leverage AWS’s unparalleled scalability, security, and cost efficiency, ensuring their Microsoft applications thrive in the cloud. Discover how ATG’s comprehensive services, coupled with AWS’s robust cloud infrastructure, can drive transformative business outcomes. Dive into our latest blog post to explore the journey of leveraging AWS for Microsoft Workloads optimization with Aligned Technology Group—a testament to innovation, security, and efficiency in the cloud.

Harnessing AWS for Business Transformation

Harnessing AWS for Business Transformation

In an era where technology defines business success, our consultancy specializes in leveraging AWS to solve complex challenges. From securing data to optimizing cloud infrastructure, we guide companies through their digital transformation journey, building trust and fostering innovation along the way.

Cost Optimization

Issue: Small AWS deployment with little management oversight and a lack of cloud skills internal to the organization moving from traditional infrastructure to SaaS and cloud based solutions.

 

What we did

  1. AWS Audit
  2. Cost Optimization Review
  3. Ongoing Monitoring

 

Result:

  • Eliminated unused storage volumes and the old application server no longer in use, the charges for AWS resulted in a savings of 51% per month.
  • We’ll continue to monitor AWS billing and finance to ensure maintenance of savings and identify other future changes.

Cost Optimization

Issue: Small AWS deployment with little management oversight and a lack of cloud skills internal to the organization moving from traditional infrastructure to SaaS and cloud based solutions.

 

What we did

  1. AWS Audit
  2. Cost Optimization Review
  3. Ongoing Monitoring

 

Result:

  • Eliminated unused storage volumes and the old application server no longer in use, the charges for AWS resulted in a savings of 51% per month.
  • We’ll continue to monitor AWS billing and finance to ensure maintenance of savings and identify other future changes.