Core
Infrastructure

Practice
Definition

Your organization’s technical foundation either supports, enables and empowers, or deters, inhibits and constricts. Often, it is all of the above. Regardless, your data and voice network, data center, connectivity and all related applications and solutions are vital and critical, while setting the stage for your business. This is where we shine.

But, we add three more elements that separate us from the pack…

1.
On-Prem, Cloud…

Understanding the capabilities and finances of legacy technologies versus cloud-native technologies (that simply operate in a different paradigm) is our bread and butter. We help guide and advise organizations who are struggling with how to leverage their historical IT investments while moving to the future.

2.
Managed Services done right.

The options seem endless. Identifying, evaluating and comparing MSPs and MSSPs is a lengthy effort, clouded by too much sales shtick and a lack of industry standardization. We got you. Let us help your organization align and select the best partner for your business situation and team.

3.
Has it become ubiquitous?

Do you still need that big name, premium server, router or firewall? Is the newer tech simply engineered smarter for today’s needs and requirements? Every technology solution, tool and application has a definite lifecycle. Our experts can help you understand.

We can help you with…

Assessments

Aligned is attuned to the latest in technology advancements, innovations and industry trends. Our assessments are focused on delivering significant value to enable and empower business success.

Technology Audit & Health Check

Contact Center Roadmap

Disaster Recovery & Business Continuity Planning

Customer Experience Analysis

Data Center Migration Review

Data Center Consolidation Planning

Data Center Decommissioning Planning

Current & Future State Assessment

Collaboration Tools Review

Software Licenses Audit & Analysis

Services

We pride ourselves on the care, attention, and expertise we bring to our service delivery.

Unified Communications & Collaboration

Contact Center

Help Desk Outsourcing

Voice & Data Network Audit, Procurement & Support

Software License Management

Tools Discovery, Procurement & Implementation

Backup & Disaster Recovery

Infrastructure Managed Services

Hybrid Cloud Strategy & Migrations

Technology Financial Modeling

“Our clients spend less time trying to identify the right service provider or technology to meet their needs because they have an entire team from Aligned supporting them every step of the way.”

We can help you with…

Smart Cities Connect Conference – Raleigh

Smart Cities Connect Conference – Raleigh

Smart Cities Connect Spring Conference Raleigh, NC 2024Smart Cities Connect Spring ConferenceJoin us at booth 515 at the Smart Cities Connect Conference and Expo at the Raleigh Convention Center Smart Cities Connect Conference and Expo offers the most comprehensive...

Elevate Your SMB Customer Experience with Amazon Connect

Elevate Your SMB Customer Experience with Amazon Connect

Navigating the complexities of digital transformation in customer service is paramount. Amazon Connect emerges as a game-changer, providing a scalable, AI-powered cloud platform that streamlines operations and enhances customer interactions. This article delves into how Amazon Connect addresses key SMB challenges, from unpredictable call volumes to the need for unified customer insights, showcasing its potential to revolutionize your customer service strategy. Partner with Aligned Technology Group to unlock Amazon Connect’s full capabilities, driving your SMB towards operational excellence and unparalleled customer satisfaction.

Cost Optimization

Issue: Small AWS deployment with little management oversight and a lack of cloud skills internal to the organization moving from traditional infrastructure to SaaS and cloud based solutions.

 

What we did

  1. AWS Audit
  2. Cost Optimization Review
  3. Ongoing Monitoring

 

Result:

  • Eliminated unused storage volumes and the old application server no longer in use, the charges for AWS resulted in a savings of 51% per month.
  • We’ll continue to monitor AWS billing and finance to ensure maintenance of savings and identify other future changes.

Cost Optimization

Issue: Small AWS deployment with little management oversight and a lack of cloud skills internal to the organization moving from traditional infrastructure to SaaS and cloud based solutions.

 

What we did

  1. AWS Audit
  2. Cost Optimization Review
  3. Ongoing Monitoring

 

Result:

  • Eliminated unused storage volumes and the old application server no longer in use, the charges for AWS resulted in a savings of 51% per month.
  • We’ll continue to monitor AWS billing and finance to ensure maintenance of savings and identify other future changes.